Accessibility Information
Ballet Palm Beach works to ensure that our performances and facilities are accessible to all visitors and audiences members to allow everyone to fully enjoy the ballet. Our venue, the Kravis Center, caters to a wide range of access and special seating requirements. This includes Audio Description and Touch Tours, Assistive Listening Devices and Wheelchair access.
If you have access or special seating requirements, please contact BPB Customer Relations to order your tickets. We will specially select tickets to suit your needs. Please specify your requirements at the time of booking to make use of our accessibility services.
Wheelchair Accessible Seating & Patrons Who Have Mobility Disabilities
Our performance venue provides wheelchair seating, companion seating and mobility assisted locations. Audience members have the option to remain in their own wheelchair, or to transfer to a theatre seat.
To view wheelchair seating information at our venues, please visit the link below for the most current information.
Kravis Center Wheelchair Seating Information
Assistive Listening Devices (ALD)
The devices amplify and clarify sound for audience members who are deaf or have hearing loss and are available for use at our performance venue. There is no charge for use of the headset but a major credit card and ID is required. If you wish to use one, please check with Guest Services in the lobby at our venue.
Audio Description (AD)
Audience members who are blind or have low vision can listen through an assistive listening device to trained audio describers as they provide narrative of the visual elements of the performance including costumes, sets, and each movement on stage. Audio description is offered at select performances and is combined with a Touch Tour.
Touch Tours (TT)
Touch Tours are offered to audience members who are visually impaired. After the Touch Tours, guests attend the performance and listen to the Audio Description to enhances the overall theater experience. Touch Tours are offered at select performances and are a combined service with Audio Description.
Service Animals
Service animals as defined by the American with Disabilities Act are permitted into the theaters and must remain on a leash or in a harness at all times. A service animal must sit under the guest’s seat or at his/her feet. Service animals are not permitted to sit in the aisle or on seats. A guest whose service animal poses a threat to the safety of other guests and/or staff may be asked to escort the animal off the premises.
Restrooms and Venue Facilities
Wheelchair-accessible restrooms are located at our performance venue. Please ask any Guest Services Staff or Front of House personnel for locations.
Our performance venue features ADA-approved signage as well as elevators, ramps, handrails and automatic door openers.
Website
If you have difficulty using this website, or with a particular web page or function on this site, please don’t hesitate to contact us by phone or email for assistance.
We’re Here to Help
Please contact us to discuss your particular needs so we can ensure your comfort and enjoyment at our performances.
To request materials in accessible format, sign language interpreters, and/or any disability accommodation, please contact us by email or phone five days in advance to initiate your request.